Berina Katica
“Wonderful experience with Rating Matters! The team is professional, supportive, and communication was always effortless. They truly care about their clients success. Highly recommended!”
Review Collection
Turn reviews into a structured process
Rating Matters has a system capable of helping local businesses systematically collect hundreds of reviews from real customers.
Rating Calculator
How many 5-star reviews do you need?
Enter your current rating, review count and when you opened — see exactly how many five-star reviews it takes to reach your target, and how much faster Rating Matters gets you there.
Your situation
$
The typical value of one customer transaction.
We use this to estimate your current reviews-per-month pace.
10% of your daily customers leave a 5-star review through our system.
4.0
4.5
Five-star reviews needed
100★
to reach 4.5 ★
At your current pace
Estimated time
2 years
Reviews / month
4.2 / mo
10× faster
With Rating Matters
Estimated time
< 1 month
Reviews / month
152.2 / mo
Potential revenue loss
$9,278lost every month
$111,341 per year
≈ 206 customers/month choosing competitors
Current
Desired rating
0.5★ below your target
Customers trust businesses closer to 5 stars. Each 0.1★ below 4.5 costs you customers.
Current review volume
100Expected review volume
3,6533,553 short
More reviews = more popular. Customers pick the place that looks busy and loved.
From random to structured
A system that works for virtually any local business.
Any industry
Any business size
Any number of locations
Any type of customer
Any business model
Why It Works
Built for results, scale and consistency
Results
Hundreds of reviews from real customers, collected systematically.
Scalability
Works for a single location or hundreds of locations.
Consistency
A structured business process, not random review collection.
Ease of Implementation
We implement the systems and train your team to use them — in virtually any local business.
Employee-Level Performance
Track which employees drive reviews and engagement.
Especially relevant for corporate businesses, multi-location businesses, large SMEs and businesses with sales or customer-facing teams.
Performance tracking
Employee incentives
Bonus systems
Internal competitions
Team management
Recognition programs
1,200+
Employees tracked
500+
Locations
500K+
Reviews collected
Top 10%
Top performers
We communicate the capability without exposing the proprietary tracking mechanics — a key differentiator from traditional reputation-management agencies.
Review Tracker
Every employee. Every review counted.
See exactly how many reviews each team member collected this month — ranked live, so the best performer earns their bonus at month-end. Turn review collection into a friendly, measurable competition your staff actually drives.
Monthly Review Tracker
August 2026 Top performer → bonus
1
SM
Sofia Marchetti
Front Desk · Zurich
+8
42
reviews
2
JO
James Okafor
Sales · London
+5
38
reviews
3
PN
Priya Nair
Service Advisor · Dubai
+3
31
reviews
4
MB
Marco Bianchi
Consultant · Milan
-2
27
reviews
5
LF
Lena Fischer
Front Desk · Munich
+6
24
reviews
6
DC
David Cohen
Sales · Tel Aviv
+1
19
reviews
Reviews collected per employee · this month Winner paid at month-end
Per-employee counts
Each review is attributed to the employee who requested it — no guessing who drives volume.
Live monthly leaderboard
Staff see where they stand in real time, which keeps collection moving all month long.
Automatic bonus winner
The month's top performer is flagged automatically — pay the bonus, recognize the effort.