Berina Katica
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Lisa AI — Enterprise Platform
Control every location.Protect the entire brand.
Lisa AI deploys configurable AI Employees that enforce brand standards, protect reputation and drive local visibility across every location — the infrastructure that lets a central team manage hundreds of Google Business Profiles as one controlled portfolio.
The Command Center
One screen. Your entire footprint.
Live reputation health, ranking and review activity across every location — the view your leadership team meets around.
Lisa AI — Portfolio Command
Live · 1,500 locations
Locations
New York — 5th Ave
4.9+0.2
Los Angeles — Sunset
4.7+0.1
Chicago — Mag Mile
4.2-0.1
Miami — Lincoln Rd
4.8+0.3
Houston — Galleria
3.9-0.4
Portfolio Reputation
4.9/ 5.0 avg
+0.8 QoQ
Reviews / mo
42K
Response SLA
4h
Brand compliance
98%
Alerts
Alert
Houston — negative review velocity up 40%
Watch
Chicago — ranking dropped 2 positions
OK
Brand response standard held at 98%
Auto-remediation engaged
AI Employees · active now 6 agents running
Reputation Agent
1,240 replies today
Escalation Agent
3 alerts routed
Audit Agent
38 profiles scanned
Reporting Agent
12 reports sent
Board-Grade Metrics
The numbers leadership asks for.
1,500+
Profiles under one portfolio
Single operational roof
98%
Brand-standard compliance
Enforced automatically
4h
Review response SLA
Across every location
1M+
Responses published
At corporate scale
Why Executives Choose Lisa AI
Reputation is a board-level asset. Manage it like one.
When you operate at scale, reputation isn't a marketing task — it's operational risk, brand equity and competitive advantage. Lisa AI turns a fragmented, unmanageable problem into a single controlled system.
One brand standard, enforced everywhere
Every location responds, posts and presents itself to the same standard — automatically. No drift, no rogue profiles, no brand risk.
Total visibility across the footprint
A single dashboard covering every location's reputation, ranking and review activity — in real time, not in next month's report.
Performance you can measure
Ranking movement, review velocity and reputation health per location, per region, per brand — the metrics your board actually asks for.
Control without the overhead
Centralized oversight with local execution. Your team directs strategy; Lisa AI handles the volume no human team could.
The Risk Frame
From unmanaged risk to controlled asset
What reputation looks like when no one owns it at scale — and what it becomes under Lisa AI.
Unmanaged
Reputation as operational risk
- Brand drift across locations and regions
- Negative reviews unanswered for days
- No roll-up visibility for the board
- Reputation owned by individual managers
- Inconsistent response tone and standards
Enforced by AI Employees
Reputation as a controlled asset
- One enforced brand standard everywhere
- AI responses within SLA on every review
- Live portfolio dashboards for leadership
- Centralized ownership, local execution
- Brand-consistent tone on every output
Negative Review Prevention
Catch it before it counts
A negative review is a signal, not a setback. The Negative Review Escalation agent alerts the responsible area manager the moment it lands — so the situation gets fixed and the review gets removed or improved, not just answered.
AI Agent
Negative review detected
The Escalation Agent catches the negative review the moment it lands on any location's Google profile and routes it — with full context — to the responsible area manager's inbox.
Investigate
Manager investigates
The area manager looks into the situation, contacts the customer where possible, and works to resolve the underlying issue before it spreads.
Resolve
Review removed or upgraded
The situation is fixed and the customer is asked to update — the review is removed or improved to a higher rating, and the outcome is logged for audit.
AI Employees
Agents that own outcomes,
not tasks
Lisa AI is built on configurable AI Employees — each with a role, approved brand context and the skills to manage local visibility and reputation across your footprint. Start with one, add skills as the role grows.
Reputation Agent
Google Review Reply
Monitors new Google reviews and drafts or posts a tailored, brand-consistent reply for each location.
Business impact
Protects response times and strengthens trust across the footprint — without adding headcount.
Customer Support Agent
Negative Review Escalation
Detects negative reviews the moment they land, summarizes the issue, and alerts the responsible area manager with full context.
Business impact
Turns negative reviews into a controlled, auditable process — issues are fixed before they spread.
Operations Agent
Google Profile Audit
Audits categories, attributes, services, hours, photos and completeness across every profile.
Business impact
Gives operations a prioritized fix list that improves local visibility at every location.
Marketing Agent
Google Post Publisher
Writes, schedules and publishes offers, updates and local posts for selected locations.
Business impact
Keeps every profile fresh and active — the signal Google rewards — without a content team per location.
Reporting Agent
Customer Feedback Monitor
Runs customer questionnaires, groups feedback by sentiment and highlights recurring issues.
Business impact
Turns customer voice into clear actions for support, operations and leadership.
Reporting Agent
Performance Reporting
Summarizes reviews, campaigns, tasks and agent activity into scheduled executive reports.
Business impact
Gives leadership a reliable view of what changed, what worked and what needs attention.
Review Collection, Tracked Per Employee
Every location's top performer, paid automatically.
Lisa AI attributes each collected review to the employee who requested it — across every location in the portfolio. A live monthly leaderboard shows who's driving volume, and the top performer is flagged for their bonus at month-end. No spreadsheets, no manual counting, no disputes.
Per-employee review attribution at every location
Live monthly leaderboard, rolled up to the portfolio
Top performer auto-flagged for the monthly bonus
Monthly Review Tracker
August 2026 Top performer → bonus
1
SM
Sofia Marchetti
Front Desk · Zurich
+8
42
reviews
2
JO
James Okafor
Sales · London
+5
38
reviews
3
PN
Priya Nair
Service Advisor · Dubai
+3
31
reviews
4
MB
Marco Bianchi
Consultant · Milan
-2
27
reviews
Reviews collected per employee · this month Winner paid at month-end
The Executive Case
You can't manually manage
reputation at scale.
A single location is manageable. A hundred is not — without infrastructure. Lisa AI is that infrastructure: the system that lets a central team run reputation, visibility and brand consistency across an entire portfolio from one place.